Tag Archives: DigiLabs Pro Software

Change Book Tool

We’re going Tutorial crazy over here at DigiLabs (well I am at least).  Today we wanted to share with you a really incredible tool available in the DigiLabs Pro Software. The change book tool is a tool designated to allow you to switch from 1 style or size of book or album to another using your same design.  In less than 10 seconds ALACAZAM: you can convert your 12×12 wedding album to a 10×10 Ashbury parent album.

Who needs a graphic designer when you have DigiLabs Pro?  No, seriously…you don’t need one. You should try this tool out today and check out this fun tutorial we made to show you how this works:

[vimeo 12034653]

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How to upload a DigilabsPro Web Gallery

As you might remember, I’m working hard on getting some online tutorials up for the new software.  I am really excited to share with you the first of many tutorials to come.  This tutorial is regarding how to upload your first gallery using DigiLabs’ online web services. I would love to get some feedback, what helped?  what was missing?  etc, etc.

So, watch, enjoy & share!

[vimeo 12811849]

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Ideas: Building Client Relationships

As the wedding season really gears up I thought it would be helpful to do a post on building client relationships.  Client relationships are important to build customer retention and bridging customers from one product to other products…Oh and let’s not forget providing excellent customer service.  Gosh, this sounds an awful lot like my role as account manager here at DigiLabs!  In the end by implementing stellar customer service in your studio you will set your business apart and keep your clients coming back.

Okay, I don’t expect you to run off and hire me immediately (Editors note: I would like to mention Kate is not for sale) but I do suggest considering ways to make your customer’s connect with you and your studio.  Obviously taking superb photos is important, but what can do to go above and beyond the average photographer?

You want to make your customer feel special, so why not send them a personalized gift as a thank you for booking with you?  You don’t have to spend an arm and a leg to do this.  Here are some creative gift ideas that will make them remember you when their friends get married or better yet, for their family portrait, baby photos and on….And they won’t break the bank.  I’ve kept all my ideas UNDER $20.

1. Thank you postcards: This one is super easy.  Postcards are an awesome option because:

  • It let’s your customers know your offer press printed cards (through DigiLabs :D)
  • It’s easy to design (very easy in our software)
  • You have the art to make it personalized

Use one of your spectacular images and create press printed cards.  I suggest doing postcards because I think they are more stylish, it requires less postage and is less expensive for you.  Create a pack for your bride and groom and they are sure to order 5 more to thank their guests for coming.  Also, add your logo subtly with your URL and you’ve got yourself some direct (snail mail) marketing.

2. The killer wedding play list: I love this idea because it is so incredibly easy and can be mass produced for all your couples or picked with love for each and every booking.  Your couple will enjoy it because it will really get them in the mood for their big day.  You can even customize each couple with their song as the last track.

Need some playlist ideas?  Check out www.hifiweddings.com

3. Personalized Calendar: Not only is this easy to make but it is extremely practical.  For under $20 you can make an amazing calendar for your bride & groom to remember their first year.  DigiLabs’ fast track feature in our software can help you make the calendar in minutes.  Just add your art, your logo and any personalized text.  Not only will they appreciate this work of art, showcase it on their office wall (with your name and number handy), but they will be reminded of what a good job you did every day!

4. Monogrammed tote bags: These are easy and fun and can be personalized with the couples name or initials.  You can even add your logo! I found this amazing post on a DIY project if you’re that kind of person or you can buy online for the MULTITUDE of vendors out there.  It is also a great packaging idea – just put their finished album, proof magazine or high-resolution disc in their new personalized bag.

5. Emergency Bridal Kit: This is something you could present as soon as a bride signs up with you or present it to her on her wedding day.  It is really thoughtful and could be a lifesaver.  You can buy online or make your own!

So now you see, it’s not that hard or expensive to connect with your clients or make them feel special.  Do you have some ideas?  Post in the comments and share!

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DigiLabs Webinar: Upload Online Gallery

In case you missed Tim & Kate’s webinar yesterday you can view it below. Tim & Kate were able to cover a lot of ground in less than an hour! Discussed was the new DigiLabs Pro software including how to upload an online gallery, how to create a gallery wrap and how to design an album. They even had time to take a look at the new StudioShare iPhone App.

[vimeo http://vimeo.com/10413837 ]

Feel free to click on the link.  This will take you to the Vimeo site to view in full screen and even download.  If you’re having any problems viewing please feel free to contact us directly.

We look forward to the next one.  Let us know if there is any topic you’d like to see discussed!

The DigiLabs Pro Team

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Talking Beta with Dale

Hi everyone, I’m Dale the new Digilabs Pro tech support person. Don’t worry, Tim is still around, but I will be joining the team to help support you and your business.

Dale working at DigiLabs Pro - customer supportI’m really excited to become a member of the Digilabs Pro team since everyone from the top down is taking the time to show me the ropes. While I have a lot to learn I have a bit of experience in bookbinding, wedding photography, graphic design, inventory control, Photoshop, Illustrator, and Mac tech support.  (Yes, I worked at Apple for many years – we will be focusing a bit more on you mac users!)  Off the clock I’m taking a nine month web design crash course (HTML, CSS, Flash, etc.) at a local college and enjoy doing animation.  Here is one of my original self portraits.

Tim is still handling a majority of the tech support questions right now and, until I’m up to speed, I’ll be spending most of my time in my new spacious office (actually the old Digilabs basement darkroom) proofing coffee table books, albums, and cards before they get printed. My job’s pretty simple.  Just make sure that you get the best products and have the support you need to make your business successful.

Since the big news here is the release of our Beta DigiLabs Pro software, I was asked to write a little about what the terms “Beta”, “Beta Testing”, and “Public Beta” mean.

Creating a software application means going through multiple steps to design, write, test, rewrite, test again and finally publish the software. Briefly the steps are named:

  • Pre-Alpha (What are we going to write?)
  • Alpha (Hey I wrote this. What do you think of it?)
  • Beta (Hey I rewrote this. Tell me what you think of it now.)
  • Release Candidate or “Golden Master” (Hey I fixed everything)
  • Release to Marketing or “Going Gold” (Hey, lets share it with everybody!)
  • General Availability (Hey, here it is!)

I know that those names really mean a lot more but I’m short on blog space. Check out “software development process” at Wikipedia if you want to know more.

Technically this is more of a “release candidate” but to keep it simple, we are calling it beta.   In the end, we are testing every single feature in every single way to make sure it’s fully cooked. The problem with testing is that takes people and it takes time. We are so excited about releasing this new all in one software we can’t stand it. Plus, many of our customers were begging us to try it.  So, we had to make a choice:  Wait and test it slowly or release it to our users as a Public Beta to help us test it faster?

We decided that there’s strength in numbers. It’s worth it to us to let our army of users tell us where we improve because no one’s better at knowing your workflow than you. If you want to help out you can find the Beta DigiLabs Pro software at:

http://www.digilabspro.com/downloads/

Now if this whole idea of trying a beta is new to you then I better give you a heads up. A beta version may still have issues that we haven’t fixed yet. It may not be a good idea to use this new software if you have a deadline you absolutely must meet. Bug bites (bytes?) can be nasty. That’s why we still have our current software available for download at the bottom of the page at:

http://www.digilabspro.com/downloads/

Well, that’s it for now. I think my next post is going to be about laying out books in Photoshop. If you have any ideas, add them as a comment to this thread.

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