DigiLabs Pro has a 100% satisfaction guarantee. If you aren't happy, we aren't happy. If you are dissatisfied with your products in any way, please contact us within 30 days of receipt of your order so we can resolve your issue and get the perfect product into your hands.

DigiLabs Pro is committed to the highest standard of quality. However, there are some situations that are beyond our control. Therefore, the DigiLabs Pro Guarantee does not cover:

• Spelling and punctuation. We do not proof-read, spell-check or otherwise review the text of products that are ordered. Please review your captions, title and other text before ordering.
• Image quality issues. At DigiLabs Pro, we trust you to send us exactly the images that you would like printed. Therefore, we do not manually check the resolution and image quality of the images that are sent to us. We will be more than happy to reprint anything that has experienced a printing error but we cannot print at a greater clarity or a higher quality than that of the images that are sent to us. We do not recommend the use of any images that have a resolution of less than 300 dpi, as these images may appear grainy when printed.
• Not following care instructions. Due to the archival quality of our coffee table books, you must follow the care instructions inside the box. For example, if you leave the book in extremely high tempuratures or leave it sitting in the snow/rain, your book will never be the same.
• Ordering errors. The DigiLabs Pro Guarantee does not cover errors made by you during the ordering process, such as enhancements, choice of finish (where offered), cropping, border selection, size, formatting, etc.
• Shipping delays. We will do whatever we can to get you the product in time, but sometimes weather delays and natural disasters occur and, although we want to help, there is really nothing we can do. We will do everything we can to help, but some things we just can't control....like natural disasters and weather.

If you are not satisfied with your order, please contact us so we can investigate. Please provide as much information as possible about what parts of your order are affected. We will contact you, and may ask you to return the affected merchandise in order to reprint the order.

Even if it turns out to be one of the errors listed above, we will be happy to work with you to correct the error.